Ask the Experts

A Conversation with Tom Brandt, Chief Risk Officer, U.S. Internal Revenue Service

What are benefits of pursuing enterprise risk management? How can risk management enhance agency decision-making? What is the mission of the Association for Federal Enterprise Risk Management (AFERM)? Join host Michael Keegan as he explores these questions and more with our very special guest, Tom Brandt, Chief Risk Officer, at the US Internal Revenue Service (IRS).

On Managing Risk in Government – A Research Portfolio

Risk is everywhere.

It is a condition of existence and government agencies aren’t immune from the slings and arrows of uncertainty. Risk takes many forms and continue to morph and transform with the pace of technology and the reality interconnectedness. It is a leadership imperative for government executives to mitigate the potency of uncertainty by managing the realities of risk and the IBM Center can help them…mitigate risk and make better decisions. Tackling risks requires the right tools and recognized best practices. Dr. Karen Hardy’s report outlines the fundamentals of enterprise risk management ERM in government…answering the how to and the why not? The first step in tackling risk is defining it and it isn’t always negative. Risk can present opportunities. Government Leaders can redefine risk as “uncertainty that matters” and Dr. Doug Webster and Tom Stanton can show you how… outlining practical steps to improving decision making using ERM. Many federal programs are at risk unable or incapable to achieving missions mitigating program risk is key to making government work better. Prof Donald Kettl report, provides a guide of steps risky federal programs can take to manage risk, improve results. Whether you face …. Integrity Risk Financial Risk Cyber Risks Or, risks associated with technological breakthroughs and disruptions…

This video provides an overview of many IBM Center for The Business of Government resources on risk.

Risk Management in the AI Era: Navigating the Opportunities and Challenges of AI Tools in the Public Sector

Artificial Intelligence (AI) has moved into the mainstream of businesses and government.

Business leaders are rushing to take advantages of the benefits that can be brought to a wide array of industries to help increase productivity. Government leaders are also moving forward, but with appropriate caution. When considering the use and application of AI related technologies, government leaders weigh different factors than their private sector counterparts. Whether it is deploying self-driving electric trolleys in a city or retrofitting city streetlights with sensors to make them “smarter,” these leaders must address issues of accountability, transparency, ethics, equity, common good, effectiveness, efficiency, managerial capacity, and political legitimacy.

The report authors put forth a threefold strategy to assist government leaders and public managers with how best to approach using AI, which includes:

  • reviews of prior federal government studies on the use and application of AI. These reports reflect a number of important issues for agencies and stakeholders to consider as they begin incorporating AI; the studies also highlight the government’s broad risk management approach to AI
  • a risk management framework for when and how government can and should consider using AI tools, how to use these tools, and which organizational tasks and decisions may benefit from the use of AI
  • case studies of two innovative uses of AI tools to help manage risks from local governments: the City of Syracuse, New York, and the City of Bryan, Texas.

The authors close with a list of practical guidelines for government action in using AI tools to improve the overall quality of governance, while incorporating similar tools into their overall risk management strategy.

ERM: Getting Everyone on Board without Sinking the Ship – 2018

In this 2018 Summit presentation… Successful ERM programs drive a cultural change that increases risk-awareness and transparency to inform risk-based decision making throughout the organization. Learn about the 10 building blocks of risk leader success, targeted risk communications, and other leading ERM practices from thought leaders in academia and non-profit sectors.

Speakers: Chris Mandel, Sedgwick Institute; Mahesh Joshi, GMU; Joe Pugh, AARP

Techniques, Templates, and Toolkits in a Flash! – 2018

In this 2018 Summit presentation… Technology, tools, and templates should be seen as accelerators for a sound Enterprise Risk Management (ERM) framework, not a substitute. As with most other aspects of ERM implementation, the tools and templates developed and deployed by an ERM program should follow a maturity model approach and be customized to an organization. 

Tool or templates are only as good as the information input and how effectively their outputs put the right information in front of the right people at the right time. During this session, attendees learned how federal ERM programs have developed and deployed tools to support their programs’ maturation. Organizations beginning their ERM journeys can learn what tools provided the greatest value to the ERM program and organizational leadership from the initial stages of ERM implementation. While organizations with mature ERM programs can hear how tools continue to support organizations in making risk-informed decisions.

Speakers: Doug Clift, Census Bureau; Greg Keith, Ginnie Mae; Jason Leecost, Ginnie Mae; Debra Elkins, HHS

Effective Integration of ERM and Internal Control – 2018

In this 2018 Summit presentation… OMB Circular A-123 requires Federal agencies to integrate their ERM and internal controls activities. In this session, the Enterprise Risk Management Officer and Director of Internal Controls for the National Institute of Standards and Technology (NIST) shared their experiences and the progress they’ve made toward this goal. The speakers described NIST’s ERM-Internal Controls Integration Framework, NIST’s new Audit Subcommittee, and lessons learned.

Speakers: Nahla Ivy, NIST; April Szuchyt, NIST

Leveraging Technology to Enhance Your Agency’s ERM Capabilities – 2018

In this 2018 Summit presentation… Technology cannot provide an out of the box ERM program, but it can definitely facilitate the process. This session discussed how using technology can jump start your ERM program capabilities, and how these platforms are creating innovative solutions to challenges your ERM program may face through maturity such as risk identification, collection, collaboration, and prioritization.

Speakers: W. Curtis McNeil, AOC; LaTaiga Proctor, Census Bureau

Integrating ERM with Strategic Planning and Strategic Objective Annual Reviews – 2018

In this 2018 Summit presentation… The success of ERM in federal agencies relies on the integration of strategy and risk management principles. In this session, participants learned how Treasury incorporates these principles into the strategic planning process at the department level and the bureau level.

Speakers:Karen Weber, DOTR; Montrice Yakimov, BFS; Elisabeth C. Kann, ATT&TB